Não recebi o meu produto e quero re

Não recebi o meu produto e quero reembolso do valor que paguei. Vocês falam no site que se se não receber entre 27 a 56 teria o reembolso do produto. Qual o procedimento devo tomar?

結果 (英文) 1:

I haven't received my product and I want a refund of the amount paid. You say on the website that if you don't receive between 27 to 56 would refund the product. What procedure should I take?

結果 (英文) 2:

I have not received my product and want to refund the amount paid. You talk on the site that is not receiving between 27-56 would refund the product. What procedure should I take?

結果 (英文) 3:

I have not received my product and want to refund the amount I paid for. You talk about web site, if you do not receive between 27 to 56 have the repayment of the product. What procedure should I take?