Overview
OpenText provides specialty Optimize Service Programs through the Professional Services group.
For the purposes of this Agreement, Optimize Service Programs include, but are not limited to, Optimize Services Program, Optimize Services Program with assigned Technical Lead, and Optimize Assist, (hereinafter, the “Services”).
OpenText will perform such Services to its customers (“Customer”) under the terms and conditions as set forth in this Agreement (“Agreement”) and corresponding Services handbook (“Handbook”), located at www.opentext.com/agreements.