Providing product- and service-rela

Providing product- and service-related information
Handling customer orders of all types and changes thereto
Getting customer feedback including complaints
Exercising appropriate controls for any customer-owned property
Establishing requirements for contingency actions
Clause 8.2.1 requires processes to accomplish specific types of information exchange. It require five specific types of communication with customers to be included in the organization’s processes:

結果 (中文) 1:

提供产品和服务相关的信息有关处理客户订单的所有类型和更改包括投诉的客户反馈行使适当的管制，任何客户拥有的属性建立应急行动的要求第 8.2.1 条需要过程，实现特定类型的信息交流。它需要五个特定类型的与客户沟通，包括在组织的过程:

結果 (中文) 3:

提供产品和服务的相关信息
处理客户订单的所有类型和变更
得到客户反馈，包括投诉
行使适当控制任何客户财产
建立需求的应急行动
条款8.2.1要求流程完成信息交换的具体类型。它需要五种特定类型的与客户的沟通，包括在组织的过程中：