2. Omni-Channel Awakens: “There Will Be No More E-Commerce, Only Commerce”
This is what aCommerce Group CEO Paul Srivorakul said when e-commerce logistics player SingPost announced it would create a futuristic mall that combined online and offline shopping, in pursuit of the omni-channel retail dream — a dream that is quickly becoming a reality in the U.S. and China.
Referring to a seamless shopping experience across stores and the online channel, omni-channel retail is considered the elusive Holy Grail in retailing due to the politics and logistical challenges of integrating often independent online channels with their brick-and-mortar counterparts. But so far, Southeast Asia has been late to the game, with its focus (reasonably so) on building up pure-play e-commerce first.
In 2016, we expect to see serious movement in the region from offline players moving online, and vice versa. 2016 will be the year in which offline brands will go online due to the plethora of online marketplaces available, as well as the presence of full-service e-commerce enablers.
For B2C players, the appeal of adding offline operations to the mix includes enabling faster last-mile fulfilment and delivery. In Southeast Asia, Vietnamese electronics retailer Nguyen Kim (acquired by Central Group) is able to pull off same-day, 4-hour deliveries because of the massive offline retail footprint it has.
E-commerce players with a traditional offline arm, such as MatahariMall, Cdiscount and Central, will be in an advantageous position to execute on this. However, 2016 will also have B2C pure players looking into this, as logistics and last-mile in Southeast Asia increasingly struggles with industry-wide capacity bottlenecks.
3. Niche-Commerce Models Will Evolve To Avoid The B2C Bloodbath
In our 2015 predictions, we discussed how B2C e-commerce is a long-term, cash-intensive, winner-takes-all game. Companies trying to battle it out in this space better have deep pockets (see Lazada, MatahariMall, and JD) — or face extinction (see Paraplou Group).
In his seminal essay “E-commerce is a Bear,” Andy Dunn, founder and chairman of Bonobos.com, elaborates on why B2C e-commerce is a winner-takes-all game, and what options remain for other players who don’t have the luxury of deep pockets or a sugar daddy.
Much of this comes down to a “David versus Goliath,” Peter Thiel-esque contrarian approach to e-commerce. The U.S. e-commerce scene has been dominated long enough by Amazon to witness some of these models coming to fruition over the last several years: 1) Proprietary Pricing (think flash sale, Gilt Groupe), 2) Proprietary Selection (ModCloth, NastyGal), 3) Proprietary Experience (Rent the Runway, Birchbox), and 4) Proprietary Merchandise (Warby Parker, Bonobos).
This will be the year where more creative e-commerce models emerge. Companies like Pomelo and Sale Stock Indonesia have already adopted the proprietary merchandise approach toward achieving a competitive advantage. They do this by designing their own fashion and gradually moving upstream to include manufacturing.
Moxy has staked their flag as the “Everything Store,” but focused on women. We also may see the return of subscription-commerce business models with retailers like Central, impacted by a dip in foreign shoppers, seriously considering a Gilt-style flash sales model to get rid of excess inventory.
2.全通道唤醒:"会没有更多的电子商务,只有商务"这是什么 aCommerce 集团首席执行官 Paul Srivorakul 说,当电子商务物流球员新加坡邮政宣布它将创建联合在线上和线下购物,为全方位渠道零售梦未来派购物中心 — — 正迅速成为一个现实中的美国和中国的梦想。指的一个无缝的购物体验跨商店和在线渠道,全方位渠道零售被认为是由于政治和后勤方面的挑战与砖和砂浆的同行整合往往独立在线渠道的零售难以捉摸的圣杯。可是到目前为止,东南亚已经晚了的游戏,与它的焦点 (合理如此) 首先建立纯玩电子商务。在 2016 年,我们希望看到严重运动在该地区从离线的玩家移动在线,反之亦然。2016 将的年脱机品牌会在线由于过多的在线市场可用,以及全套电子商务实现方法的存在。B2C 的球员,将脱机操作添加到混合的吸引力包括启用快最后一英里履行和交付。在东南亚,越南电子产品零售商阮金 (中央集团收购) 是能够拔掉同一天,4 小时交货,因为它有大量的线下零售足迹。E-commerce players with a traditional offline arm, such as MatahariMall, Cdiscount and Central, will be in an advantageous position to execute on this. However, 2016 will also have B2C pure players looking into this, as logistics and last-mile in Southeast Asia increasingly struggles with industry-wide capacity bottlenecks.3. Niche-Commerce Models Will Evolve To Avoid The B2C BloodbathIn our 2015 predictions, we discussed how B2C e-commerce is a long-term, cash-intensive, winner-takes-all game. Companies trying to battle it out in this space better have deep pockets (see Lazada, MatahariMall, and JD) — or face extinction (see Paraplou Group).In his seminal essay “E-commerce is a Bear,” Andy Dunn, founder and chairman of Bonobos.com, elaborates on why B2C e-commerce is a winner-takes-all game, and what options remain for other players who don’t have the luxury of deep pockets or a sugar daddy.Much of this comes down to a “David versus Goliath,” Peter Thiel-esque contrarian approach to e-commerce. The U.S. e-commerce scene has been dominated long enough by Amazon to witness some of these models coming to fruition over the last several years: 1) Proprietary Pricing (think flash sale, Gilt Groupe), 2) Proprietary Selection (ModCloth, NastyGal), 3) Proprietary Experience (Rent the Runway, Birchbox), and 4) Proprietary Merchandise (Warby Parker, Bonobos).This will be the year where more creative e-commerce models emerge. Companies like Pomelo and Sale Stock Indonesia have already adopted the proprietary merchandise approach toward achieving a competitive advantage. They do this by designing their own fashion and gradually moving upstream to include manufacturing.Moxy has staked their flag as the “Everything Store,” but focused on women. We also may see the return of subscription-commerce business models with retailers like Central, impacted by a dip in foreign shoppers, seriously considering a Gilt-style flash sales model to get rid of excess inventory.
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