(一)不要一言不发，外贸业务员在与客户交谈时一样不发，会使交谈变相地冷

(一)不要一言不发，外贸业务员在与客户交谈时一样不发，会使交谈变相地冷场，导致不良的后果。在客户侃侃而谈的过程中，自己始终保持沉默，会被视为对客户所谈的话不感兴趣。本来双方洽谈甚欢，一方突然打住，会被理解成对对方抗议，或对话题感到厌倦。所以，一旦碰上无意之中所出现的交谈暂停，销售人员一定要想办法尽快地引出新话题，或转移旧话题，以激发客户的谈话情绪。

結果 (英文) 1:

(A) Do not silent salesman in conversation with customers, like hair, make conversation disguised cold field, lead to adverse consequences. Customers talking about the process that he always remained silent, will be treated as if customers are talking about are not interested. Originally, the two sides negotiate quite an enjoyable party suddenly come to a halt, will be understood in pairs to each other protest, or tired of the topic. So, once run into the conversation inadvertently pause, sales staff must find a way to lead to a new topic as soon as possible, or to transfer old topic, to inspire the mood of the conversation.

結果 (英文) 2:

(a) don't not to utter a single word, foreign trade salesman when talking to a customer as not hair, will talk to disguise the ice, lead to adverse consequences. In the customers speak with fervour and assurance in the process, he remained silent, will be regarded as talk to customers not interested. Both sides have to negotiate very joyous, Party stopped suddenly, will be paired to understand each other and protest, or tired topic. So, if inadvertently caused to pause, the sales staff must find ways to introduce a new topic, or transfer the old topic of conversation in order to stimulate customer emotion.

結果 (英文) 3:

(A) not silent, when foreign sales conversations with customers like, makes conversation pauses in a disguised form, result in undesirable consequences. Customers; Meanwhile, in the process, himself remained silent throughout, will be treated as not interested in customer that will be. Had the two sides negotiate a good, suddenly stop, understood each other in pairs to protest, or tired of the topic. Therefore, once caught inadvertently appear talking to pause, sales people must find a way to lead as quickly as possible a new topic, or transfer old topics, feelings to stimulate the conversation.