Dear Fyber user,
We would like to thank you for your inquiry. In order to process your
claim, we need some proof that you completed the offer successfully.
- To show your participation, your registration, your purchase etc.:
Simply send a screenshot of the email you received after completion. Please have the header (date, sender and receiver and full body text)
visible, and if applicable, the amount paid.
- To show that you completed a Survey or a Download:
Please send a screenshot (e.g. of the completed survey or your desktop/app) that can easily show that you completed the offer. Please make sure to have some identification details visible in the screenshot (e.g. an open
email).
Don't know how to screenshot in your mobile? It's very simple!
- For iPhone / iPad - Press the Home button and the Power on/off button at the same time;
- For Android devices - Press the Volume Down and Power button at the same time to make a screenshot.
As soon as we have received your documents and can match the proof to your offers' requirements, we shall be happy to send you the missing credits!
If you have no way to prove your offer completion, simply reply to this
email and let us know. If this isn't the case, we apologize that you
received this automated response.
We value your time and appreciate your business!
Best regards,
Aimee
Fyber Support Team