Dear friend,thanks for your message. Sincerely sorry for the inconvenience caused to you! No worry, I'm here to help you. I'm sorry that maybe our warehouseman sent you a wrong item, please kindly forgive us for that. In fact, the 40W lamp is brighter and more expensive than the 25W lamp. If you not mind, would you like to keep the item you received? And we're willing to refund you 5EUR as compensation. Is that ok with you? Or if you have any other good idea, please share it with us, surely your decision will be respected first.
Thanks and your understanding is much appreciated!
Coco:)
Dear friend,thanks for your message. Sincerely sorry for the inconvenience caused to you! No worry, I'm here to help you. I'm sorry that maybe our warehouseman sent you a wrong item, please kindly forgive us for that. In fact, the 40W lamp is brighter and more expensive than the 25W lamp. If you not mind, would you like to keep the item you received? And we're willing to refund you 5EUR as compensation. Is that ok with you? Or if you have any other good idea, please share it with us, surely your decision will be respected first.Thanks and your understanding is much appreciated!Coco:)
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