Dear Seller, We have been contacted by one our client for an order placed at its online showcase. Below is the information provided by the customer: -------------------- Order #: 402-7147269-9719545 ASIN: SHS Ultra Slim 8GB MP3 MP4 Player FM Radio Video Player Games E-book + Headset + USB Cable Blue Reason: Article damaged, defective, erroneous Details: Dear acelectronicuk, the customer has received the order, but the item is defective. We kindly ask you to verify the incident and contact the customer as soon as possible to agree on a solution. Thank you and good job. ------------------- To answer this customer , reply to this email, or use your merchant account by clicking the following link: https://sellercentral.amazon.it/gp/communication-manager/inbox.html We hope to solve the customer's problem. Sincerely . Customer Service, Amazon.it http://www.amazon.it
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