1.Which of the following provides a suite of integrated softwaremodules for finance and accounting, human resources, manufacturingand production, and sales and marketing that allows data to be used bymultiple functions and business processes?(A) Process management software(B) ERP systems(C) Groupware(D) CRM software2.Which of the following refers to a company's suppliers, supplier'ssuppliers, and the processes for managing relationships with them?(A) Supplier's internal supply chain(B) External supply chain(C) Upstream portion of the supply chain(D) Downstream portion of the supply chain