HI MADAM!<br>I AM THE STORE MANAGER 77 PHAN CHAU TRINH DA NANG<br>I AM WRITING THIS MAIL FOR YOU TO RESPOND TO YOUR RING<br>NOV 25, 2019 DO YOU BUY SILVER RING PRODUCTS IMPORTED FROM ITALY FROM OUR STORE, AFTER 15% OFF BLACK FRIDAY PROGRAM THE REMAINING PRICE 837,000<br>ON Dec 22, 2019 YOU BRING SILVER RINGS TO GUARANTEE with reason: the RING IS fracture. <br>THE STAFF AT THE STORE RECEIVED THE PRODUCT AND SENT BACK TO SERVICE CENTER.<br>HOWEVER, THE SERVICE CENTER AT MY COMPANY IS NOT GUARANTEE BECAUSE THE PRODUCT IS IMPORTED FROM ITALY. THE STAFF AT THE STORE FOR NOT KNOWING ENGLISH SHOULD NOT <br>YOUR COMPANY's Guarantee PROCESS. HONESTLY APOLOGIZE FOR THIS ISSUE<br>THEREFORE, MY COMPANY WILL <br> YOU CHANGE A NEW RING. APPOINTMENT SCHEDULE<br>: <br> WE WILL SEND THE NEW RING PRODUCT TO YOU AFTER TET HOLIDAY, THE STORE WILL PROACTIVELY WRITE THE MAIL OR SEND A MESSAGE TO THE PHONE NUMBER YOU PROVIDE TO RECEIVE THE PRODUCT AGAIN<br>HOWEVER THERE ARE SOME NOTES ABOUT <br>REGIME GUARANTEE PRODUCT COMPANY<br>NON-PURCHASE SILVER PRODUCTS<br>, RETURN<br>USE AND PRESERVATION<br> PRODUCTS PROPERLY, ONLY FREE GUARANTEE IN THE FIRST 3 MONTHS <br>NO GUARANTEE PRODUCTS IMPORTED FROM ITALY AND HEAVY DAMAGES<br><br>THEREFORE, YOUR RING AFTER WE HAVE CHANGED WILL NOT GET GUARANTEE OF DAMAGENEXT TIME<br>INFORMATION TO YOU.<br>Sincerely.
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