Haier all reflect the "customer first", "users complain about the content of the work is the direction of improvement; timely elimination of complaining, it really increases the company's assets" concept. The user does not say "no" sincere forever, Haier get more customers and users of resources; and Haier will be the same as the eternal presence of the sea, and at the same time to make outstanding contributions to society, get rich return. Haier believes, the benefits and services not only in the immediate gains, but rather to win the trust of long-term users. To win the trust and long-term, it must first establish a "customer is always right" concept, to achieve "zero distance" service. What is "Zero", Zhang Ruimin, chief executive officer, said: "The so-called" Zero ', its essence is heart to heart distance. Only companies with employees between heart distance, employees can generate the same distance between the user's heart, it truly sell a product to win a user's heart. This is not only for the domestic users, including foreign users. "
正在翻譯中..
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