I hope my problem of inefficiency of your media player is well known on various electronic media sites. this is not new phenomenon. You have to sort out problems pertaining to your software updates. i have not heard from your end. Try toprovide solution to this issues because it is irritating. I hope you will try to understand my difficulties. I want to return this product. with regards
Dr. SOM SHANKAR DUBEY
Assistant Professor,
Department of Engineering Chemistry,
GITAM Institute of Technology
GITAM University,
Visakhapatnam 530045 (A.P) INDIA
Mobile: 9885409389