3. Which of the following is true? a. Rakuten has multiple businesses. b. Rakuten has been in business since 2005. c. Hiroshi Mikitani is Rakuten’s sole shareholder. d. Hiroshi Mikitani owns more than a dozen banks. 4. What is an implied about the future of e-commerce? a. Consumers will influence business decisions. b. There will be an increase in demand for DIY options. c. Streaming media services will become more important. d. VOD sites will inevitably fall out of favor. 5. According to the Case Study, what is one benefit of streaming services? a. Profits for streaming services are nearly double that of DVDs. b. These types of services are relatively inexpensive. c. It doesn’t negatively impact the environment. d. The waiting time for delivery is almost cut in half.