Hi Juan,
Thanks for your escalation. I received your activation request, but your template is incomplete. In order for us to correct the replacement chain we need the full invalid and correct replacement chains. Please check and verified the correct replacement chain again. F93P30VKFR9K is a service unit and is it impossible for it to be no repair. Please verified and make sure what should e the correct replacement chain.
Please reply with the following information:
Carrier:
Serial number in customer’s possession now:
Serial number of customer’s original purchase:
Invalid Replacement Chain:
Example: (Current serial number) replaced (middle serial numbers) replaced (original serial number)
Correct Replacement Chain:
Example: (Current serial number) replaced (middle serial numbers) replaced (original serial number)
Detailed Description of Issue:
Thanks,
Jean
AppleCare Service and Support Administration