We need your help.On Oct, you shipped back 690 cartons of non dairy topping cream. We imported and paid completely this shipment for you already. And in fact, we dont own you any money or any cartons. However, For document with our customs. When we made procedure to import this shipment. We promised with customs that will load 01 new container within ETD Dec 2019 to clear docs for 690 cartons.So i would like to ask your urgent support that allowed us to load 01 container with ETA 26 Jan 2020 as your request. Change into the below loading schedule:ETD: 30 Dec, 2019 ETA 5 Jan 2020We hope that receive your acceptance soon.Waiting your reply.Thank you so much.