1995, Haier proposed star service, the purpose is always the right user. The user is God, as long as can continue to provide users with the most satisfactory products and services, users will bring the best benefits to the enterprise. Quality is the life of products, reputation is the fundamental enterprise, product quality is not standard, user satisfaction is the purpose. How about the user to carry out solid and effective work, is a prerequisite for the Haier and put forward the "life and growth in nature, the user is always right" five-star service tenet.
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