AbstractPurpose – The purpose of th

Abstract
Purpose – The purpose of this paper is to examine the changes in governance structures that evolved
as reverse logistics systems were developed. The UK car crash repair sector was used as a case study.
Design/methodology/approach – The value-chain governance framework proposed by Gereffi et al.
was used to assess changes in governance systems as firms developed a reverse logistics flow and three
transactional variables were used to determine how supply chains are governed and change. Both
forward and reverse product flows for two supply chains were assessed to determine what changes in
governance of the supply chain took place as reverse logistics operations developed.
Findings – The authors’ analysis documents how relationships between the focal firm and other
supply chain members altered as the new reverse logistic system developed. The modular governance
structure that developed through increased supplier capability coupled with higher levels of
knowledge and information codifications were shown to be important factors in the establishment of a
reverse logistics system. Supplier capability, knowledge codification and transaction complexity were
found to be moderating variables which can enrich the traditional models on buyer-supplier
relationships based on trust and ongoing commitment.
Practical implications – Reverse logistics continues to be a major issue for business. Our findings
provide an insight into some of the governance and knowledge management developments as focal
firms respond to growing pressures to re-use materials and parts. In total, six factors were identified
which can assist firms in assessing their current governance structures and the development of a
pathway for implementation of reverse logistics.
Originality/value – Little research has been conducted into supply chain governance structures
needed to manage the new reverse logistics systems for the re-use, recycling and repair of products.
Keywords Supply chain management, Governance, Operations management,
Supply chain governance structure, Logisitics, Reverse logistics, Crash repair, United Kingdom

結果 (繁體中文) 1:

摘要目的 — — 本文的目的是研究進化的治理結構的變化作為逆向物流系統被開發。英國汽車碰撞維修部門被用作案例研究。設計/方法/方式 — — 會等人提出的價值鏈治理框架。被用於評估治理系統中的變化，隨著公司的發展逆向物流流程和三事務性變數被用來確定如何管治的供應鏈和更改。兩個正向和反向產品流動兩供應鏈進行評估，以確定什麼變化供應鏈的治理髮生了作為逆向物流業務的發展。調查結果 — — 作者的分析文檔如何與焦公司之間的關係供應鏈成員改變作為新開發的逆向物流系統。模組化治理通過增加供應商能力加上更高水準的開發的結構知識和資訊的編纂工作被證明是建立的重要因素逆向物流系統。供應商能力知識編纂和交易的複雜性，發現可調節變數，可以豐富的傳統保護模式對買方和供應商基於信任和持續承諾的關係。實際的影響 — — 逆向物流仍然是業務的一個主要問題。我們的研究結果提供洞察一些治理及知識管理發展作為重點公司回應到再利用的材料和零部件越來越大的壓力。在總數，確定了六個因素這可以協助企業評估其當前的治理結構與發展實施逆向物流的途徑。到供應鏈治理結構進行了獨創性/價值 — — 小小的研究管理新的逆向物流系統的再利用、 再迴圈和修復產品的需要。關鍵字供應鏈管理、 治理、 經營管理供應鏈治理結構、 物流、 逆向物流、 碰撞維修，聯合王國