First, managers must recognize whether project efficiency or effectiveness is the cardinal imperative designing the governance configuration for a particular project, given that different classes of project decision rights influence them.
Second, interdepartmental sharing of project responsibilities requires both departments to maintain shared knowledge of each other’s domain, a subtlety that is not fully appreciated in practice
Third, assigning project decision rights to one department over the other enhances neither systems development efficiency nor effectiveness unless the associated department also has the pertinent complementary knowledge in the other department’s domain.