Deming,Crosby Jaran and Ishikawa would agree that companies need to constantly improve their quality to meet customer demand, to achieve success. In addition, they believe that improving quality can help companies save costs, reduce unnecessary waste. Deming,Crosby and Jaran believe enhance the quality responsibility always on top management body, not workers. Top management must establish a commitment, and lead staff to complete. Quality is a never-ending process, and ongoing, so in Deming,Crosby and Jaran's steps to improve the quality of the final step is to repeat the whole process, so that quality can be continuously improved.
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