发布日期: 2013-07-11 工作地点: 上海-松江区 招聘人数: 若干
工作年限: 一年以上 语言要求: 英语 熟练 学 历: 本科
职位职能: Helpdesk 技术支持
职位描述:
ACCOUNTABILITIES
1、Daily maintain and trouble shooting of printer, notebook, workstation and telephone
2、Installation of New PC and notebook
3、Maintain IT inventory, telephone book and project request in notes
4、Responsible for Valuemation (IT incident system) fulfilling
5、Contact with supplier for other IT facilities reparation (Beamer, video conference and etc.)
Requirements on knowledge & skills:
Knowledge:
1、College degree, major in computer science / network / or other relative
2、Good English skills both oral and written
Skills:
1、1+ years of experience working in a corporate environment supporting Microsoft.
2、Experience in supporting desktops, laptops, laser printers, Zebra barcode printers, barcode scanners, security equipment, desktop operating systems (Windows 7) and Microsoft/Adobe suite of applications.
3、Experience in Working over Ctrix, XenDesktop/XenApp.
4Experience in maintaining and supporting distributed computer rooms with racked mounted servers and communication equipment.
5、Knowledge of backup and recovery systems.
6、Knowledge of Virtual system( Vmware)
7、Experience in managing vendors, negotiating contracts and procuring IT equipment.
8、Excellent communication and customer service skills with strong attention to details and highly organized.
9、Experience in using a Helpdesk based ticketing is a plus.
10、Ability to support IT corporate requirements outside normal business hours.
Release date: 2013-07-11 working location: Shanghai Songjiang district number: some
work experience: more than one year language requirement: English proficiency degree: Bachelor
job responsibilities: Helpdesk technical support
Job Description:
ACCOUNTABILITIES
1, Daily maintain and trouble shooting of printer, notebook, workstation and telephone
2, Installation of New PC and notebook
3 IT, Maintain inventory, telephone book and project request in notes
4,负责valuemation(这事件系统)实现
5、接触其他设施维修供应商(投影仪,视频会议等)
知识&技能要求:
知识:
1、大专学历,主修计算机科学/网络/或其他相关
2、良好的英语口语写
技能:
1、1年的经验,在企业环境中支持微软工作。
支持台式机,笔记本电脑,激光打印机2、经验,斑马条码打印机,条码扫描器,安全设备,桌面操作系统(Windows 7)和微软/ Adobe应用程序套件。
3、工作在ctrix经验,
XenDesktop / XenApp。
在维护和安装服务器和通信设备都支持分布式计算机房4experience。
系统备份和恢复的5、知识。
虚拟系统6、知识(VMware)
7、管理经验的供应商,合同谈判和采购的IT设备。
8、具有较强的对细节的关注和高度的组织良好的沟通及客户服务技巧。
使用支持基于9、票务经验是一个加号。
10、支持公司的要求正常工作时间之外的能力。
正在翻譯中..
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