1. Teams that do not communicate effectively significantly increase their risk of committing errors.2. Poor communication is the most common cause of reported errors.3. Adverse events may be reduced by maintaining an information exchange with patients and their families.4. I prefer to work with team members who ask questions about information I provide.5. It is important to have a standardized method for sharing information when handing off patients.6. It is nearly impossible to train individuals how to be better communicators.