Dear Leo,
First, due to our technician Mr. Jack had a meeting with your colleague Ms. Fiona and engineering staff. Therefore, we had not to repair the motor and seat ring today. Secondly, regarding the record, we need to wait the confirmation by our technician to supply the latest information of the room number had been confirmed from your colleague. We will sent you the latest repair list on next Monday (25/7). Please kindly understanding
Best Regards,