Therefore, prolong surface acting might erode the employees' ability to cope with the stress(resilience) and will have lower hope for future success. The expression of naturally felt emotion was the only significant emotional labor strategy that correlated with psychological capital.This emotional labor strategy allows employees to enjoy higher autonomy over their emotional expression in the workplace. Thus, it may provide employees a better sense of mastery over their work as well as the opportunities to test different methods when dealing with their customers.