It's astonoshing and unbelievable that you don't have a customer care that "cares" about Italian Customers.
I am a bit angry and a lot bothered and disappointed about that!!!
Anyway, it's complicated to explain the problem, but I'll try. Some Apps Asus Zenui don't have worked normally for a month, more or less. They are: MINI-MOVIES and PHOTO COLLAGE. They both don't allow me to download anything anymore. I mean dowloading items from Themes, Presentations, Music, Tresure Chest (MiniMovie) - Magazines, PhotoEffects, Stickers (PhotoCollage). The sections say "There is no item"; even those ones that I downloaded before the problem occurred. When I try to create a photo collage using, for instance, a template from Magazines and stickers, the app crashes and stops, preventing me to save anything. This is what appears: the application is blocked abnormally. MiniMovie works better but I can't download anything and, as I said, in the sections listed above there is NOTHING.
The Apps have the same problems both in my zenfone 2 and my tablet (Asus of course). I disinstalled and setup again both Apps, but I got no good result!!!
I phoned the call center, but I didn't get any good advice or help!!!
I don't know what to do!!!