Dear friend,
thanks for your message! I am sorry to hear that you still not receive the product yet. No worry, I will try my best to help you in this case.
I just checked your order, we have shipped the product to you on 2015-05-04 13:58:51 by DHL.
The tracking number of your parcel is: 00340434150720950458 ,and you can track the shipping status on the website below: http://www.dhl.de/de.html
I just checked the shipping information for you, and it said that your shipment has been processed in the parcel center.
In this case, could you please wait one more day for the item?
Thanks for your understanding!
Coco:)