**********************Auto Response Message from JAL *******************************Thank you for your feedback.This auto response message sent by our Electronic Mail Server is to inform you that your e-mail has reached us.[For customers who require our response]Please note the following information regarding our service.a) We will respond by e-mail in most cases, but may contact you by other means if necessary. (Letter, phone, etc.)b) Depending on the subject, we may take time to verify the matter before responding. We seek your kind patience in the mean time.c) The response from JAL is solely intended for the addressee only. You are kindly requested not to copy and forward any part of our e-mails. *Important NoticeThe responses, for your feedback received on Sat., Sun. and holidays will be sent to you on or after the following business day.Please contact JAL Customer Support Desk which will remain opened during the holidays, if you have any urgent matters.0120-25-8600 (Toll Free)Please dial the number below, if you are calling from a mobile phone. (chargeable)0570-025-519Open: 9:00-17:00 Dailyhttp://www.jal.co.jp/en/information/index2.htmlYour kind understanding in this matter is greatly appreciated.[For customers who do not require our response]Thank you for contacting us. We have received your comments and greatly appreciate your feedback. We will continue striving to improve the quality of our services.Thank you for your cooperation.Customer Support OfficeJapan Airlines Co., Ltd.