The last piece to the puzzle is the ability to analyze the results of your efforts. A social media manager should be able to determine, for example, the times of day and days of the week posts get the best engagement, whether your followers like videos more than photos, or if you see a spike in new followers when you host a giveaway. These are the types of insights that will ensure a brand’s content is seen by as wide an audience as possible.
When businesses first started using social media, there were limited tools available for measuring the success of campaigns and other efforts, but now, social media managers are expected to be familiar with multiple analytics tools.
Each platform has its own analytics tools, but there also plenty of third-party tools, including Google Analytics. Aspiring social media managers should take the time to learn how to use a few different options, as each one will provide different value to a company. I recommend starting with Facebook Insights, Google Analytics, Buffer, and BuzzSumo.