Larry, "Please see email above and the attached, please push your packaging and container loading method, otherwise we will charge the handling fee $500 -$1000 directly, and we will not inform to you every time."
It is appriciated if you would inform us every time for this kind of complaint, especially when there will be penalty. All of us wish to have a smoothly and happy shipping schedule, but not the complaint and unhappy all the time. When you inform us, we will try to improve it. And we would also make our supplier aware of this kind of issue.
Besides, if there is penalty, we also need to know the detail of it. Since we will need to inform our accounting too. Hope you understand it and be patient enough to improve it together.
Best Regards,
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Maggie