(1)依照客戶訂單建立口碑當花藝師接到訂單，首要作出及時的跟進。還要跟

(1)依照客戶訂單建立口碑

當花藝師接到訂單，首要作出及時的跟進。還要跟客戶保持溝通，定期更新進度，使他們安心。如果客人滿意產品和服務，可以邀請客人在自己的社交平台、照片上 Tag (標籤) 花店，從而累積更多良好口碑。

(2)善用網路及社交平台作宣傳

網店的好處是節省舖租，但網上社交、交易平台繁多，例如有 Instagram、Facebook、拍賣網站等等。花藝師要善用大眾主流常用的平台，建立專頁作為宣傳渠道，多上載作品的相片、定期更新，從而累積粉絲和人氣。

(3)提供優惠吸引客源

Cathy 的學員跟她分享，優惠活動通常都非常奏效。她建議花藝師可提供不同優惠吸引客源，例如回購優惠、限時特價促銷和定期舉辦抽獎活動等，以此提高粉絲的購買意欲。

(4)產品多元化吸引不同客群

花藝師的作品並非獨沽一味只製作鮮花產品，其實可以嘗試其他產品，例如時下流行的乾花花束和保鮮花設計，不少客人愛其保存期較耐久。花店產品多元化，可以吸引不同客人選購。

(5)善用淡季開辦手作工作坊

Cathy 坦言，香港的手作文化正盛，花藝師可善用花店淡季開辦 D.I.Y. 工作坊，提升花店的人氣和知名度。

結果 (英文) 1:

(1) In accordance with customer orders the establishment of reputation

when florists receiving the order, the first to make a timely follow-up. But also to maintain communication with customers, regularly updated schedule, make them feel at ease. If guest satisfaction products and services, you can invite guests in their own social platform, photographs Tag (label) florists, thus accumulate more good reputation.

(2) make good use of the Internet and social networking platform for propaganda

advantage is to save the rental shop, but online social trading platform range, for example, Instagram, Facebook, auction sites, and more. Florists to make good use of mainstream public common platform to create a page as a promotional channel, multi-photo uploads work, updated regularly, thereby accumulating fans and popularity.

(3) providing incentives to attract tourists

student Cathy to share with her, promotions are usually very effective. She suggested that florists can offer different incentives to attract tourists, such as repurchase offer, limited time special promotions and sweepstakes activities are held regularly, in order to raise interest in buying fans.

(4) diversification of products that appeal to different customer groups

florists works not rely solely on the production of flowers only product, in fact, you can try other products, such as the popular bouquet of dried flowers and preserved flower design, many of the guests love it more durable shelf life . Florist product diversification, can attract different customers to buy.

(5) take advantage of off-season run hand-made workshops

Cathy admitted that Hong Kong's hand-made cultural Masamori, florists can take advantage of off-season run Florist DIY workshops to enhance the florist's popularity and visibility.

結果 (英文) 2:

(1) Establish word-of-mouth in accordance with customer orders When the florist receives the order, the first step is to make timely follow-up. Also keep in touch with customers and keep up with their progress regularly to reassure them.

If guests are satisfied with their products and services, you can invite guests to add more good word of mouth to their social platform, the Tag on photos.

(2) Make good use of the Internet and social platforms for publicity The advantage of online stores is that they save on rent, but online socialises, trading platforms, such as Instagram, Facebook, auction sites, and more.

Florists should make good use of the popular mainstream commonly used platform, set up a page as a propaganda channel, upload more photos of the work, regularly updated, so as to accumulate fans and popularity.

(3) Provide preferential treatment to attract customers Cathy's students share with her that offers are usually very effective.

She suggests that florists can increase their fan desire to buy by offering different offers to attract customers, such as buybacks, limited-time specials and regular sweepstakes.

(4) Product diversification to attract different groups of customers Florist's work is not only the production of flower products, in fact, you can try other products, such as the popular dry flower bouquet and flower preservation design, many guests love its shelf life is more durable.

Florist products are diversified to attract different guests to buy.

(5) Make good use of the off-season to open a workshop Cathy admits that Hong Kong's hand-crafted culture is in full swing, and florists can make good use of the flower shop's off-season to open D.I.Y. workshops to increase the popularity and visibility of florists.

結果 (英文) 3:

(1) establish reputation according to customer orders
When the florist receives the order, he should follow up in time. We also need to keep in touch with customers and update the progress regularly to make them feel at ease. If the guests are satisfied with the products and services, they can invite the guests to tag the flower shop on their social platforms and photos, so as to accumulate more good reputation.
(2) make good use of the Internet and social platforms for publicity
The advantage of online stores is to save rent, but there are many online social and trading platforms, such as instagram, Facebook, auction websites, etc. Florists should make good use of the popular popular platforms, establish special pages as publicity channels, upload more photos of works and update them regularly, so as to accumulate fans and popularity.
(3) provide preferential policies to attract customers
Cathy's students share with her that promotions are usually very effective. She suggested that florists could offer different offers to attract customers, such as buy back offers, limited time special price promotions and regular sweepstakes, so as to improve fans' purchasing desire.
(4) diversified products attract different customers
Florist's works are not only for making flower products, but also for trying other products, such as the current popular dry flower bouquet and flower protection design. Many customers love their long-term preservation. Florist product diversification, can attract different customers to choose.
(5) make good use of off-season to open hand workshops
Cathy admitted that Hong Kong's hand-made culture is flourishing, and florists can make good use of the florist's off-season to open d.i.y. workshops, so as to enhance the popularity and popularity of the florist.