Please kindly approve below steps to investigate the workflow of each BG by internal audit team.
1) IAT prepare a template of workflow chart, then send the template to each BG for reference.
2) Request the Head of Admin. of each BG to fill in the workflow chart firstly according to the actual circumstance of BG, including the person-in-charge of each particular work, the flow of document approval, etc.
3) Each BG review the workflow and suggest the plan to improve the work efficiency and enhance the effectiveness.
4) IAT will interview different staff and select the sample of documents to
review, to confirm whether the actual workflow followed by the chart or not.
5) IAT suggest the improvement plan for set-up the internal policy of the
workflow.