Hi friend,
Thanks for your reply! So sorry to hear that.
I just checked your order, we have shipped the product to you on 2015-01-19 17:39:01 by GLS.
The tracking number of your parcel is: 202252337425 ,and you can track the shipping status on the website: https://gls-group.eu/DE/de/paketverfolgung
When the item arriving at your place, you were not at home. So the postman sent your item to a GLS Parcel Shop.
In this case, could you please kindly go to the GLS Parcel Shop to pick up your item?
Thanks for your understanding!
Coco:)