As reported in the earlier paper, the computerised and paper-and-pencil forms of hard laddering produced similar results with regard to the strongest links; however differences have been observed among the weaker links on the resultant hierarchical value maps (HVMs) (Russell et al., 2004). It was also apparent that consumers responded differently to the two presentation methods(Russell et al., 2004). For instance, participants in PL were less likely to choose the same link more than once, whereas CL participants did, hence PL selected a greater range of responses than CL participants. However, what is still unclear is how the two hard laddering methods compare to soft laddering. The previous paper compared two of three groups discussed in this present paper (CL and PL). The current paper includes a third group, enabling a comparison of hard with soft laddering, with a focus on the differences in methods these two approachesinvolved.