Dear Leo,
First, due to our technician Mr. Jack with your colleague Ms. Fiona and engineering staff had a meeting in this afternoon. Therefore, we had not go to repair the motor and seat ring today. Secondly, regarding the record, we need to wait the confirmation by our technician to supply the latest information of the room number had been confirmed from your colleague. We will sent you the latest repair list on next Monday (25/7). Please kindly understanding