問卷結果在階層性多元迴歸分析中發現心理資本組與情緒勞務的交互作用項達顯

問卷結果在階層性多元迴歸分析中發現心理資本組與情緒勞務的交互作用項達顯著水準（B = 0.22，SE = 0.02，β = 0.58，t = 10.141, p < .001）。進一步的分組線性迴歸顯示，低心理資本組的情緒勞務（M = 3.52，SD = 1.03）與工作滿意度（M = 4.17，SD = 0.80）為負相關（B = –0.25，SE = 0.07，β = –0.33，t = –3.896, p < .001），但高心理資本組的情緒勞務（M = 4.17，SD = 0.47）與工作滿意度（M = 4.93，SD = 0.62）的關係未達顯著相關（B = –0.05，SE = 0.11，β = –0.04，t = –0.474, p = .636）。綜合上述研究發現，心理資本在情緒勞務與工作滿意度的關係中扮演調節作用的角色，支持本研究的假設。

結果 (英文) 1:

Questionnaire found psychological and emotional capital group services in a hierarchical multiple regression analysis interaction term was significant level (B = 0.22, SE = 0.02, β = 0.58, t = 10.141, p <.001). Further grouping linear regression showed that low capital group psychological mood services (M = 3.52, SD = 1.03) and job satisfaction (M = 4.17, SD = 0.80) negative correlation (B = -0.25, SE = 0.07, β = -0.33, emotional labor t = -3.896, p <.001), but the high psychological capital group (M = 4.17, SD = 0.47) and job satisfaction (M = 4.93, SD = 0.62) less than significant relationship Related (B = -0.05, SE = 0.11, β = -0.04, t = -0.474, p = .636). The above study found that psychological capital role in the regulation of the relationship between emotional labor and job satisfaction in this study support the hypothesis.

結果 (英文) 2:

The results of the questionnaire were found in the analysis of the social diversity regression and found that the interaction between the psychological capital group and the emotional labor service reached a significant level (B - 0.22, SE s 0.02, beta s 0.58, t s 10.141, p .001). Further grouped linear regression shows that the emotional labor of the low psychological capital group (M s 3.52, SD s 1.03) is negatively correlated with job satisfaction (M s 4.17, SD s 0.80) (B - 0.25, SE s 0.07, beta s 0.33, t - 3.896, p .001), but the relationship between emotional labor in the high psychological capital group (M s 4.17, SD s 0.47) and job satisfaction (M s 4.93, SD s 0.62) was not significantly correlated (B s.0.05, SE s 0.11, beta s 0.04, t - 0.474, p .634) 6)。 The above-mentioned research shows that psychological capital plays an regulating role in the relationship between emotional labor and job satisfaction, supporting the hypothesis of this study.

結果 (英文) 3:

The results showed that the interaction between psychological capital group and emotional services reached a significant level (b = 0.22, SE = 0.02, β = 0.58, t = 10.141, P < 0.001). Further group linear regression showed that the relationship between emotional labor (M = 3.52, SD = 1.03) and job satisfaction (M = 4.17, SD = 0.80) was negative (b = – 0.25, SE = 0.07, β = – 0.33, t = – 3.896, P <. 001), but the relationship between emotional labor (M = 4.17, SD = 0.47) and job satisfaction (M = 4.93, SD = 0.62) was not significant in the high mental capital group Significant correlation (b = – 0.05, SE = 0.11, β = – 0.04, t = – 0.474, P =. 636). Based on the above research, it is found that psychological capital plays a regulatory role in the relationship between emotional services and job satisfaction, which supports the hypothesis of this study.