The findings from the interviews provided an insight into a set of DL skills that were considered important by librarians. The development of IT skills encompasses different communication media and tools such as e-Books, online databases and social media platforms. The provision of e-Books in particular has attracted a rising interest in the last few years with the majority of public libraries in the United States offering free access e-Books to library patrons. This has been one of the most remarkable changes in patrons’ borrowing habits and the increasing popularity of e-Books means that library staff now spend more time on technology support and instruction (e.g. helping with devices, downloading eBooks). Patrons expect public librarians to be knowledgeable on all mobile devices, and eBook readers. This creates many challenges in terms of keeping up with an ever changing technology and it raises the need for developing more hands-on and systematic training programs for library staff (Zickuhr & Smith, 2012).