In our qualitative study, we conducted 31 semi-structured interviews each lasting up to 1 h and analyzed using NVivo. The sample is a random selection of 80 respondents who completed the online survey and who had indicated willingness for further contact. We concluded the interview process at 31 because we were converging on saturation around the key themes (Williams and Lewis 2005). The interview sample is representative of the survey respondents in terms of sectors, firm size and age. The interview protocol contained semi-structured questions to explore the broad themes of how stakeholder relationships influence the process of social innovation as well as access to sources of knowledge and skills. We analyzed these data using the key themes from the literature and present these findings following our discussion of the survey measures and statistical models below
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