尊敬的客服: 我昨天下午19:30左右购买游戏The Binding

尊敬的客服:
我昨天下午19:30左右购买游戏The Binding of Isaac : Rebirth + Afterbirth Bundle，并且支付宝支付成功后我下载了该游戏试玩了半个小时，但是今天1:30您给我发邮件提示购买错误，我的库存中也没有这款游戏。我不懂发生了什么，希望您尽快回复。
我的订单编号为: 585864262866568557
（附支付宝和steam交易截图）

結果 (英文) 1:

Dear customer service: I buy The Binding of Isaac:Rebirth around 19:30 + Afterbirth Bundle, and PayPal payment after I downloaded the demo of the game for half an hour, but today 1:30 you send me mail prompts to purchase error, nor the game my inventory. I don't know what happened, I hope you reply as soon as possible.My order number is: 585864262866568557(With Alipay, and steam traded shots)

結果 (英文) 3:

Dear customer service:I yesterday afternoon around 19:30 The Binding of Isaac to buy the game: Rebirth + Afterbirth Bundle, and Alipay to pay after the success I downloaded the game demo for half an hour, but today 1:30 you email me tips for buying mistakes, nor the game in my inventory. I don't understand what happened, I hope you reply as soon as possible.My order number is: 585864262866568557(with Alipay and steam transaction screenshot)