35. If not Osama bin Laden himself, certainly Al-Qaeda demonstrate understanding of modern communication methods, including public relations techniques.
Answer: True Level: easy p. 8
36. Recent technological changes, including satellite links for TV, the Internet, and weblogs, drive home the importance of recognizing the interrelationships of publics.
Answer: True Level: easy p. 10
37. Because there are so many different publics, including external and internal for
example, public relations professionals often serve as mediators between management and these key constituent groups upon whom organizations depend.
Answer: True Level: easy p. 10
38. External publics for publicly traded companies include the board of directors and shareowners.
Answer: False Level: moderate p. 10
39. For credibility, management must communicate coherent messages with one voice
and with sensitivity for all its constituent publics.
Answer: True Level: moderate p. 11
40. Spin boils down to outright lying in order to cover up what actually happened in a
situation.
Answer: True Level: easy p. 12