Hi Danie,
I was also very surprised that the staplers did not perform well.
When we looked at the Staples we could see that they were not aligned, they were not sitting well in the device, which is why they got stuck. also the ones that did come out didn't hold the tissue that good.
We got this feedback from 4 different hospitals.
I don't want to jeopardize my relationship with my customers by giving them again a product that falls behind market standard.
Please explain to me what you are planning to do different.
Thanks