Hello wendy3352001,Thanks for sending us an email! We have received your request and a ticket has been created.A member of our support team should get back to you by the next business day. Please mind that our team is available from Monday to Friday during business hours, 6AM-8PM (UTC).In the meantime, please make sure to check out our Help Center (https://support.celsius.network/hc/en-us).Warmly,Celsius Network