- Customer service in a company, the department acts as an intermediary connecting organizations, products with the market and customers. It provides interactive activities and support to customers about products, benefits, as well as reflects the image and prestige of the organization. Moreover, it also decides part of the product output of the business.<br>- The quality in customer service is the efficiency in providing information and creating prestige and reliability for customers. It is important to create sympathy and build long-term relationships and business between the organization and customers <br>+ Customer service quality meets the needs of customers, helping them meet customers' expectations, making them feel worthy of the value of the product or service they choose to buy and use. From there, it makes a good impression on other customers, expanding the consumption market for business owners.
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