Thank you very much for your kind message.
We are very sorry to hear you can not find anything you like in our shop. Please od not worry about it. We will offer you help.
Would you mind if we refund the payment of GBP 9.0 to you first. And you can wait for the item till 15th, DEC. If the item hasn't appeared then ,we will refund the balance to you. Is this agreeable? AS per our record, you item shall be badly delayed on the way.(For more detail, you can check the link here: http://www.hongkongpost.com/eng/misc/specialnotice/20091204a/index.htm) Therefore, we would like to refund half of the paymetn to you and beg you to give the post a little more time. Is this agreeable?
Please kindly contact us if you have any suggestion. Your idea shall be highly valued.
Looking forward to hearing from you soon.
best regards,