Palmieri et al. (2014) proposed the sustainable recovery for rare and precious metals of mobile phones in order to minimize the environmental impact of the entire process chain. If a mobile phone is returned by a consumer and sent to a company where it may be refurbished, then it may be sold for reuse. This may not be the case if the mobile phones are not properly recycled when they reach it end-of-life. Mobile phones have a greater chance of being reused if they are donated quickly rather than being stored. Importantly, when questioned, very few people reported that they would just throw the old phone away. One way of reducing the negative environmental impact of smart phones is to have them recycled at the end of their lives cycle (Silveira and Chang, 2010).Vodafone (2013) encouraged customers to return their unwanted handsets and accessories to them for reuse (whenever possible) and recycling.