hello, I have received your response from your engineer , but I do not agree ! It is not logical , the sequence " ESC / POS (1D 56 31 ) sent by the POS QUORION is sent without problem to BIXOLON printer
( ORIENT ....) Why not in your product ? Please review the recorded files with the software " Wireshark " .
ScreenShot: Error Transmission.JPG and ESPOS Software Quorion.JPG (Wireshark-win32-1.12.1.exe) With your printer there are problems of communication between the POS and printer ! With the BIXOLON no printer (see attached files ) . The printer always crashes when recording multiple items on a ticket and the ticket is not cut . When recording a single item per ticket printing is going well and the ticket is cut correctly and in the right place ,
unless there has been before several articles and printing is blocked, then it will take 2 or 3 ticket
with a single item to return to proper operation I feel that this is going too fast for the printer and it can not be treated too much information to sharpen ! If I use the seriel port then everything works perfectly , no blocking ... By the way the printer in Hex mode,
we can see that the cutting sequence is always " 1D 56 31 " and it will not stop the printer . I think the problem comes from the LAN ( POS dialogue - Printer) port. Maybe it's important , the POS QUORION is a LINUX based . Unfortunately, I do not have the ability to change the soft POS ! I'm really disappointed ! Unlike advertising your printer is not 100 % compatible with EPSON ! What am I doing with 5 printers that do not operate in a network ??? How will I help my client? Hoping in anyway have good news from you