1. Failure definition and root causes of current component in the field, obtained through
i. 4 year/100K Base Warranty
ii. High Mileage (Increasing Failure Rates) failure modes occurring within the useful life (e.g.10yrs/240K)
iii. EPS (Effective problem solving)/8D Analysis and Lessons Learned Data Bases should detail about the Escape, Occurrence and Systemic failure modes , root causes and the actions in each respect
iv. Campaign able Events (Campaign Prevent process)
v. Fleet data and data obtained from returns from the Parts Recall Centre