Dusk, every customer is happy, happy to go home. When it was launched, happens to be the era of application of technology, electronic customer data to follow up the company's marketing strategy. Lavender Cottage often newsletter, newsletter or e-mail communication activities within the Park in the near future. In addition to customer data electronically, the stores also use procurement system for procurement, the company procurement more transparent and more efficient.Lavender Cottage is located in the mountains has been caused by the enthusiastic response from the web or media. Lavender Cottage smiling angel established in 2003 in order to achieve customer satisfaction index of happiness. Founders are very concerned about the touched and the degree of customer satisfaction. In the early days,they have to look at more than 5,000 customer feedback questionnaire in each month. As long as there is any place may not be satisfied with the questionnaire the founder will call customer in person. asking the customer what's problem with the questionnaire and re-inviting the customer to the store, to see whether they improve the service.
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