The Principal undertakes to :
Assist the Agent in all commercial matters relating to the sale of products in the Territory.
Assist Agent in obtaining necessary approvals. This may involve providing documentation, arranging factory visit by the Governing Authorities or Seminars etc.,
Submit in general to customers, through the Agent, any and all bank guarantees required to conclude any sales transactions for the products as shall be requested by the Agent (or) the Agent on behalf of the Principal and in the event of any order materializing, execute in particular a performance guarantee in favour of the Agent on a “back to back” basis and a warranty period performance guarantee in favour of the customer as per the terms of the contract where required.
Send to the territory, upon request of the Agent, a technical representative who shall be able to conduct technical discussions with and give technical advice and assistance to the customers related to the sale and installations, maintenance and repair of the products.
Assist the Agent in providing warranty period customer service for problems, if any, which cannot be solved by the Agent’s local service team. Similar service will be extended, at mutually agreed rates for service beyond the warranty period.
Inform the Agent of any and all enquiries received directly by the Principal from customers.
Not to quote and/or sell directly to any organization or establishment other than the agent within the territory without the prior written consent of the Agent and to refer all enquiries and orders received by it from the territory to the Agent.
To provide, without charge, to the Agent, reasonable quantity of catalogues, application Data, Price Lists and other Literature and Printing Blocks and all other of the Principal’s standard advertising and propaganda material relating to the products as may be currently issued by the Principal.
Assist agent on mutual agreement basis participation at the exhibition
Also support with the necessary advertising / sample units when participating in the trade exhibitions.
The Principal undertakes to :Assist the Agent in all commercial matters relating to the sale of products in the Territory.Assist Agent in obtaining necessary approvals. This may involve providing documentation, arranging factory visit by the Governing Authorities or Seminars etc.,Submit in general to customers, through the Agent, any and all bank guarantees required to conclude any sales transactions for the products as shall be requested by the Agent (or) the Agent on behalf of the Principal and in the event of any order materializing, execute in particular a performance guarantee in favour of the Agent on a “back to back” basis and a warranty period performance guarantee in favour of the customer as per the terms of the contract where required.Send to the territory, upon request of the Agent, a technical representative who shall be able to conduct technical discussions with and give technical advice and assistance to the customers related to the sale and installations, maintenance and repair of the products.Assist the Agent in providing warranty period customer service for problems, if any, which cannot be solved by the Agent’s local service team. Similar service will be extended, at mutually agreed rates for service beyond the warranty period.Inform the Agent of any and all enquiries received directly by the Principal from customers.不引用和/或直接賣給任何組織或非境內代理機構事先書面同意的代理,請參閱所有查詢及接獲訂單後它從境內到代理。不收費,向代理提供合理數量的目錄,應用程式資料,價目表和其他文獻和印刷塊和所有其他有關的產品作為主要的標準廣告和宣傳材料可能目前由負責人發佈。協助相互協定基礎參與在展覽會上的代理此外支援與必要的廣告 / 樣本單位時參加貿易展覽會。
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