Dear zhou yu lan,
Unfortunately your KYC has not been approved. Please re-submit the following KYC documents:-
KYC Proof of Address Document
To ensure that your KYC is approved as quickly as possible, kindly now re-submit new documents accordingly. Please take care to ensure that you only submit clear, scanned colour documents that are no more than 3 months old. The document you are submitting must have your correct address and full name displayed.
Once re-submitted LydorMarkets will confirm approval as soon as possible.
Should you have any questions or queries related to KYC please refer to the FAQ’s section of the website or email the customer service team on info@lydormarkets.com
Best Regards
LydorMarkets Customer Service Team