(A) Do not silent, salesman in silent conversation with customers, make conversation disguised cold field, lead to adverse consequences. Customers talking about the process that he always remained silent, will be treated as if customers are talking about are not interested. Originally, the two sides negotiate quite an enjoyable party suddenly come to a halt, will be understood in pairs to each other protest, or tired of the topic. So, once run into the conversation inadvertently pause, sales staff must find a way to lead to a new topic as soon as possible, or to transfer old topic, to inspire the mood of the conversation.