Banker et al. (1993a, 1993b) find empirical evidence for a positive relationship between the accessibility of non-financial information on the shop floor and the existence of both TQM and JIT practices.
Banker et al. (1993b) address whether the adoption of the new manufacturing practices necessitates changes in quality and the availability of productivity information to employees, and charts showing defects,schedule compliance and frequency of machine breakdown are posted on the shop floor. Using a sample of 362 worker responses from 40 plants, they conclude
that reporting manufacturing performance measures(MPM) to line personnel is positively related to the implementation of JIT, teamwork and total quality management practices. Worker morale is also positively related to new manufacturing practices and performance information.Thus, the expected linkage between manufacturing practices and performance reporting systems does exist.